Qonooz Seller Fees

This Service Annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this Service Annex shall together constitute the contract between the parties.

Sale Closing Fee (SCF): 

For all orders, we shall charge the below closing fee per sold product.

Sale Closing Fee Rate
Closing Fee Per Item 4 AED
The rates are subject to change from time to time

Sales Commission (SC):

For all sales transactions, we shall charge a sales commission based on the selling price & product category.

Product Categories Rate
Tablets & Smartphones 5%
Cameras 8%
Wearable Technologies 5%
All Mobile Accessories 11%
Computers & Laptops 5%
Desktops & Monitors 5%
All Computer Accessories 11%
Audio & Video 5%
Home Appliances, Electronics, & Accessories 13%
Gaming & Consoles 8%
Video Games 13%
Blenders & Juicers 13%
Coffee Makers 13%
Vacuums & Floor Care 13%
Refrigerators 8%
Washing Machines 8%
Large Appliances 8%
Air Conditioners 8%
Bedding 11%
Bath 11%
Home Decor 11%
Kitchen & Dining 13%
Musical Instruments 15%
Food & Grocery 9%
Home Storage & Organization 12%
Furniture 12%
Tools & Home Improvements 13%
Apparels & Fashion 15%
Jewelry 4%
Watches 7%
Personal Care Products 13%
Makeup & Beauty 13%
Perfumes 15%
Watches & Eyewear for Men 13%
Sports, Fitness & Outdoors 13%
Toys & Games 12%
Bikes, Tricycles, & Scooters 11%
Arts & Crafts 11%
Babies & Moms 13%
Office & Stationary 13%
Books 13%
Automotives 12%
Pet Supplies 11%
Gift Cards 5%
All Other Categories 10%
Refurbished Items 15%
The rates are subject to change from time to time

Delivery Fees (DF):

For all orders, we shall charge the following delivery fees.

Delivery Transactional Fees Rate
Delivery Fees 10 AED
The rates are subject to change from time to time

Withdrawal Fees (WF):

For any withdrawal request, we shall charge the following withdrawal fees.

Withdrawal Fees Rate
Automated Periodic Withdrawal Every 2 Weeks 4 AED
The rates are subject to change from time to time

Photography Fees (PF):

For any product photography requests, we shall charge the following fees.

Photography Fees Rate
Item Photography varies based on category & quantity Request a Quote
The rates are subject to change from time to time

RTV Fees:

The RTV Delivery fees are exclusive of VAT, and are applied for all orders that is returned to vendor as per vendor’s fault or request. This rate is applied per attempt & per item.

  • Sort items: Within 30 CM and weight less than 25KG.
  • Non-Sort: Weight greater than 25 KG and any side of the product greater than 30 CM
RTV Fees Rate Per Delivery
For any order that is returned to vendor as per vendor’s fault or request 25 AED
The rates are subject to change from time to time

Sort Item Rate Per Item
Within 30 Cm and weight less than 25KG. 0.5 AED
The rates are subject to change from time to time

Non-Sort Item Rate Per Item
Weight greater than 25 KG and any side of the product greater than 30 CM 3 AED
The rates are subject to change from time to time

Weight Handling Fees (WHF):

For all items that are above 25 Kg, we shall charge the below weight handling fees per item.

Weight Handling Fees Rate Per Item
For any item greater than 25 Kg  4 AED

 

Fulfillment By Qonooz (FBQ):

The Fulfillment by Qonooz (FBQ) fee is a flat fee at 4 AED per unit regardless of the weight of the item. You may also incur in addition Storage fees and long term storage fees in FBQ.
Description Rate
FBQ Fees Per Item 4 AED
The rates are subject to change from time to time

 

FBQ Monthly Inventory Storage fee (MISF):

Storage fees are charged for all units stored in Qonooz fulfilment center based on calendar month and your daily average volume (measured in cubic feet). The cubic feet of any unit will be based on the unit’s size as properly packaged and ready for dispatch to customers in accordance with the FBQ Program Policies. Qonooz will be entitled to make its own measurement of the cubic feet or weight of any packaged unit or representative sample thereof and in the event of any conflict between such measurement and information provided by the seller, Qonooz’s measurement will govern.

Inventory Storage fees are charged on a monthly basis and are typically charged during any payment cycle & the cost per cubic feet is 2 AED.
Description Rate
Monthly Storage Fees Per Item & Cubic Feet  2 AED
The rates are subject to change from time to time

 

Calculating cubic feet from centimeters:

  1. Multiply length x width x height in centimeters to get the volume
  2. Divide the volume by 28,316.84 cubic centimeters (30.48 cm x 30.48 cm x 30.48 cm = 28,316.84), which is the equivalent of 1 cubic foot.

    Example: A unit measuring 47 cm x 12 cm x 10 cm divided by 28,316.84 = 0.199 cu. ft.

FBQ long-term storage fees:

On the the first of each month, Fulfillment by Qonooz (FBQ) conducts an inventory cleanup. On this date, inventory that has been in Qonooz fulfillment centers for more than 365 days incur a long-term storage fee of 20 AED per cubic foot.

All sellable inventory units that have been in Qonooz Fulfillment Centers for over twelve months are eligible for monthly LTSF charges. Following are the LTSF rates*:

Long-term Storage Fees (LTSF)

Inventory cleanup date Items in fulfillment centers more than 365 days
1st of every month 20 AED per cubic foot

Prior to the assessment date, you can attempt to sell or remove the units that will be eligible for LTSF to avoid being charged LTSF.

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