Frequently Asked Questions
What Shipping Methods Are Available?
We have express domestic shipping service to deliver everywhere around UAE.
Do You Ship Internationally?
Yes, we ship internationally. If You wish to place an international order please contact our Customer Happiness Team.
How Long Will It Take To Get My Package?
You will see the delivery date upon order placement. Generally, deliveries take 1-3 working days depending upon the delivery method selected. Same Day Delivery is also available if the order was placed before 2 PM.
What Payment Methods Are Accepted?
We accept all major credit/debit cards such as VISA & MasterCard.
Is Buying Online Safe?
Orders & Returns
How do I place an Order?
Simply add the product you want in your cart & proceed to checkout. Follow the on-screen instructions afterwards!
Does our store have any coupons or promotions?
Yes. You can find the latest coupons here at WeThrift
How Can I Cancel My Order?
You may cancel the order before its shipped by contacting customer care.
Do I need an account to place an order?
No, an account is not necessary to place an order. You can place your order as a guest however, we do recommend to create an account for you to be able to track your order.
How Do I Track My Order?
Through your online account. Alternatively, you may contact us & we will help you out with it.
How Can I Return a Product?
You may initiate a return request by contacting customer care to fulfill your return request.