CUSTOMER SERVICE CAREER SUCCESS THROUGH CUSTOMER LOYALTY

AED 95.00AED 195.00 AED 95.00 (-51%)

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By Paul Timm
Sold By:  FriendshipBookshop
SKU: FB63 Category: Tag:

AED 95.00AED 195.00 AED 95.00 (-51%)

Estimated delivery date is on Feb 07

Description

Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.

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Weight 0.206 kg
Dimensions 25.3 × 0.008 × 0.3 cm

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CUSTOMER SERVICE CAREER SUCCESS THROUGH CUSTOMER LOYALTY

CUSTOMER SERVICE CAREER SUCCESS THROUGH CUSTOMER LOYALTY

AED 95.00AED 195.00 AED 95.00 (-51%)

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