- Food & Grocery
- Tablets, Smartphones, & Cameras
- Computers & Laptops
- Audio & Video
- Home Appliances, Electronics, & Accessories
- Tools & Home Improvements
- Women’s Fashion
- Men’s Fashion
- Health & Beauty
- Sports, Fitness & Outdoors
- Toys & Games
- Babies & Moms
- Office & Stationary
- Pet Supplies
- Gift Cards
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 14 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Refunds will be done only through the Original Mode of Payment.
Late or missing refunds
Please contact our team by email to firstname.lastname@example.org to track your refund status.
Only regular priced items may be refunded. Sale items cannot be refunded.
Contact us at email@example.com for questions related to refunds and returns.