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MANAGING SERVICES
AED 90.00AED 200.00 AED 90.00 (-55%)
By Mark Davis , By (author) Janelle Heineke
Description
Managing Services is an alternative to the growing service management market in that it is more managerial and procedural, placing less emphasis on quantitative tools and more on strategic concerns. The benefit of this approach is that it views services from the perspective of the general manager rather than the operations specialist. This is important, especially considering most students taking this course aspire to and are preparing for managerial positions.
Specifications
Additional information
Weight | 0.201 kg |
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Dimensions | 25.4 × 0.018 × 0.5 cm |
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